In this video, you will learn how to reset your password on DeepWalk's web application. This is only for DeepWalk accounts. If you used Google Sign-On, make sure to utilize it, or reset your password through Google.
Transcript:
00:00 Hi There! Today I will be showing you how to reset your password.
00:03 First, navigate to app.deepwalkresearch.com. Now, underneath the email and password fields, you will see a button that says reset your password. Enter the email associated with the account you want to reset the password for.
00:18 Once you press continue, it will prompt you to check that email. In your inbox, there will be an email from noreply@deepwalkresearch.com. Press confirm, and it’ll take you to your page to change your password. Please make the new password in accordance with the requirements below
00:38 Press reset password. Now, your password has been changed and you can confirm that by going back to DeepWalk’s main page and signing in to ensure everything is working.
00:58 If you are still having issues accessing your account, please contact support@deepwalkresearch.com.
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